The Gold Cross team
Gold Cross is proud to foster a team culture. Our leaders provide direction, consistency, and support as we serve our region.
Mark Fredrickson, Executive Director
Mark has been executive director of Gold Cross Ambulance since 2015, after previously serving as operations director. Mark worked as a pre-hospital paramedic and dispatcher until 2000. He has served on the Wisconsin EMS Board and is a past president and current board member of the Professional Ambulance Association of Wisconsin.
Mark Westfall, DO, Medical Director
Dr. Westfall has been the medical director at Gold Cross Ambulance for more than 20 years. He is a board-certified emergency physician practicing at ThedaCare Regional Medical Center-Neenah. Dr. Westfall is intricately involved in protocol development, quality care oversight, and education.
Nick Romenesko, Operations Director
Nick has been at Gold Cross since 2012. He has experience as a field paramedic, field training officer, and dispatcher, and recently served as the clinical and quality manager. He directly oversees the field operations, dispatch center, fleet maintenance, and logistics department.
Heather Stenbroten, Adminstrative Director
Heather has been with Gold Cross since 2019. She brings her years of experience as an ER RN and STEMI Coordinator with ThedaCare. Heather’s expertise includes quality assurance, billing/HIPPA compliance, process improvement, and accreditation. Heather was recently promoted to the role of Quality and Compliance Director in October of 2020.
John Kuehl, Logistics Manager
John has served at Gold Cross since 1987, having previously worked as a paramedic and dispatcher. He oversees the scheduling and payroll at Gold Cross Ambulance, as well as the supply department. John works hard each day to ensure our paramedics have the best equipment and stations.
Heather Cavanaugh, Quality and Compliance Manager
Heather comes to Gold Cross with more than 10 years of nursing experience in both emergency and in-hospital settings. Most recently Heather served as the structural heart coordinator for ThedaCare. She has a drive and passion for creating processes that improve the quality of care across the continuum of healthcare in the Fox Valley.
Belinda Engels, Accounts Receivable Supervisor
Belinda has been with Gold Cross since 1987. She began her career as a dispatcher and progressed her way up to her current position as Accounts Receivable Supervisor. Belinda’s department is responsible for processing over 24,000 ambulance runs on an annual basis.
Jonathan Mogilka, Operations Manager
Jonathan has been at Gold Cross since 2019. He started his career as a field paramedic in Colorado, where he gained supervisory-level experience. He has previously served as FTO and supervisor for Gold Cross.