The Gold Cross team
Gold Cross is proud to foster a team culture. Our leaders provide direction, consistency and support as we serve our region.
Mark Fredrickson, Executive Director
Mark has been executive director of Gold Cross Ambulance since 2015, after previously serving as operations director. Mark worked as a pre-hospital paramedic and dispatcher until 2000. He serves on the Wisconsin EMS Board and is a past president and current board member of the Professional Ambulance Association of Wisconsin.
Steve Radich, Administrative Director
Steve has served at Gold Cross since 1977 – the longest of our three directors. Steve oversees the human resources and billing departments. He is heavily involved in Gold Cross’ community initiatives, as he oversees the Gold Cross HeartStart Program, Community Funds and Fox Valley Critical Incident Stress Management Team.
Mark Westfall, DO, Medical Director
Dr. Westfall has been the medical director at Gold Cross Ambulance for more than 20 years. He is a board-certified emergency physician practicing at ThedaCare Regional Medical Center-Neenah. Dr. Westfall is intricately involved in protocol development, quality care oversight and education.
Nick Romenesko, Systems Director
Nick has been at Gold Cross since 2012. He has experience as field paramedic, field training officer and dispatcher, and recently served as the clinical and quality manager. Nick works closely with the medical director to ensure high quality care. He directly oversees the safety committee, dispatch center, quality assurance program, field training program, and field operations.
John Kuehl, Logistics Manager
John has served at Gold Cross since 1987, having previously worked as a paramedic and dispatcher. He oversees the scheduling and payroll at Gold Cross Ambulance, as well as the supply department. John works hard each day to ensure our paramedics have the best equipment and stations.
Pat Hill, Fleet Manager
Pat has been overseeing our ambulance fleet since 2007. He holds special certifications in ambulance fleet maintenance to ensure our ambulances are always ready when a call comes in. His preventative maintenance program helps avoid unexpected breakdowns.
Heather Stenbroten, Clinical and Quality Manager
Heather has been with Gold Cross since 2019. She brings her years of experience as an ER RN and STEMI Coordinator with ThedaCare. Heather’s expertise includes quality assurance, process improvement and accreditation.
Belinda Engels, Accounts Receivable Supervisor
Belinda has been with Gold Cross since 1987. She began her career as a dispatcher and progressed her way up to her current position as Accounts Receivable Supervisor. Belinda’s department is responsible for processing over 24,000 ambulance runs on an annual basis.
Lloyd McKenna, Supervisor
Lloyd has been at Gold Cross since 2007. He started his career as a field paramedic and is now the shift supervisor of green shift. Lloyd is also helps manage the field training and new hire programs.
Katie Stuczynski, Supervisor
Katie has been at Gold Cross since 2009. She started as a field paramedic and assistant supervisor. She is currently the blue shift supervisor and oversees the Gold Cross Rescue Task Force for potential active shooter events.
Jacob Myers, Supervisor
Jacob has been at Gold Cross since 2017. Jacob currently serves as the Red Shift supervisor after previously being in the role of Field Training Officer. Jacob has many years of experience in the fire service prior to coming to Gold Cross. He specializes in MCI preparedness and oversees our student preceptor program.